Complaints, Revenue, Closings – Comparison of Top Builders

This post isn’t about programming or web development, sorry.

My wife and I are/were looking for a new home.

Ratings for builders are unreliable, all the big ones showed 1.5-3 starts because people are generally happy for a few months, then complain for a couple years, then are content. So it depends more on when they rated. So, I created something a little more objective… but only a little.  I will probably work on law suits and lender ratings next, if I keep interested.

It’s not totally complete, if you have any corrections or missing data, let me know.

Rip off report Revenue 2013 Closings 2013 Complaints/revenew * 10^9 Complaints/closing * 1000
D.R. Horton 15 $6,655,000,000 25161 2.253944403 0.5961607249
Lennar 27 $5,935,000,000 18290 4.549283909 1.476216512
KB 13 $2,097,000,000 7145 6.19933238 1.819454164
Taylor Morrison 12 $2,323,000,000 5829 5.165733965 2.058672156
Meritage 13 $1,834,000,000 5259 7.088331516 2.471952843
Beazer 13 $1,334,000,000 5056 9.745127436 2.571202532
Ryland 33 $2,141,000,000 7027 15.41335824 4.696171908
Pulte 89 $5,680,000,000 17766 15.66901408 5.009568839
K. Hovnanian 46 $2,157,000,000 5927 21.32591562 7.761093302
William Ryan 3 $87,000,000 287 34.48275862 10.45296167
David Weekley 4 $1,120,000,000 ? 3.571428571  ?
Ashton Wood? 0 $734,000,000 2241 ? ?
Del Webb
Ryan 69 ? ?
Maronda 5 ? ?
Centex 24 See Pulte See Pulte

$ Source

Pretty interesting. I moved Ashton Woods to the bottom of rated builders, because they didn’t have any Rip Off Reports… Sounds strange, but to have $734,000,000 in sales and no complaints is a bit weird. Until I have some proof that they are that awesome, I can’t in good conscious put them ahead of builders with more data. But I did put them at the top of the builders without enough data as a consolation.

Avg Home Price Rating 1 – Rip off report Revenue 2013 Closings 2013 Complaints $ Value/Revenue*Closings
William Ryan $303,135.89 3 $87,000,000 287 0.3
Taylor Morrison $398,524.62 12 $2,323,000,000 5829 1.2
Meritage $348,735.50 13 $1,834,000,000 5259 1.3
KB $293,491.95 13 $2,097,000,000 7145 1.3
Beazer $263,844.94 13 $1,334,000,000 5056 1.3
D.R. Horton $264,496.64 15 $6,655,000,000 25161 1.5
Lennar $324,494.26 27 $5,935,000,000 18290 2.7
Ryland $304,681.94 33 $2,141,000,000 7027 3.3
K. Hovnanian $363,927.79 46 $2,157,000,000 5927 4.6
Pulte $319,711.81 89 $5,680,000,000 17766 8.9
Ashton Woods $327,532.35 0 $734,000,000 2241

Written By StevenLacks